Privacy Policy
Lauren Pierce (“we,” “us,” or “our”) is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data of visitors and users (“you” or “your”) when you interact with our website, lauren-pierce.com. We adhere to the highest standards of data protection under applicable laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using lauren-pierce.com, you agree to the practices described in this Privacy Policy.
1. Commitment to Privacy and Data Protection
We are deeply committed to ensuring the confidentiality, integrity, and availability of your personal data. We collect only the data necessary to provide you with our services, and we store it securely. We process data lawfully, transparently, and for legitimate purposes, and we provide you with meaningful choices about how your data is used.
2. Scope of Policy and Role as Data Controller
This Privacy Policy applies to all users and visitors of lauren-pierce.com and to all personal data obtained through your interactions with our website. For purposes of the GDPR, Lauren Pierce is the data controller, responsible for determining the means and purposes of processing personal data.
If you have questions or concerns regarding this privacy policy, you may contact us at [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Includes information about how you use lauren-pierce.com, such as your IP address, browser type, referring URLs, page interactions, session timestamps, clickstream data, and geographic region (limited to country and general location).
b. Account Data
Includes personal identifiers such as your name, billing and shipping address, email address, telephone number, and account credentials if applicable.
c. Profile Data
Includes your purchase history, preferences, interests, feedback, website behavior, and any saved preferences or personalized settings.
d. Communication Data
Includes content and metadata of any communications you send to us, including customer support inquiries, contact form submissions, messages, and email correspondences.
e. Technical Data
Includes technical details about the devices you use to access the website, such as device type, operating system, screen resolution, mobile network information, and browser configuration.
f. Transaction Data
Includes details of payments made by you or to you, and other details of products or services you have purchased from us, including order frequency, amount, delivery history, and payment method.
g. Preference Data
Includes information derived from your interactions with the website and marketing communications, such as product interest indicators, marketing opt-ins, and related analytics.
4. Legal Bases for Processing Personal Data
We process your personal data in accordance with the following lawful bases:
– Consent: Where you have given clear permission for us to process your personal data for a specific purpose, such as subscribing to a newsletter.
– Contract: To fulfill our obligations in delivering services or products under a contract with you.
– Legitimate Interests: When it is necessary to pursue our legitimate business interests, such as improving website functionality or conducting analytics, provided such interests are not overridden by your rights.
– Legal Obligation: Where required to comply with applicable laws or legal orders.
5. Your Rights under Data Protection Laws
Subject to the conditions and exceptions set out in data protection laws, you may exercise the following rights:
– Right of Access: You have the right to request access to the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where it is no longer necessary or lawful for us to retain it.
– Right to Restriction of Processing: You may request limited processing of your personal data under certain conditions.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly-used, and machine-readable format and, where feasible, to have that data transmitted directly to another controller.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risks presented by processing. These measures include, but are not limited to:
– Encryption of data in transit and at rest
– Access control and authentication protocols
– Secure cloud infrastructure and firewalls
– Routine backups and disaster recovery mechanisms
– Staff training on data protection principles and policies
7. International Data Transfers
Where necessary, we transfer personal data to countries outside of your jurisdiction. In such cases, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by the European Commission or relevant adequacy decisions, to protect your information in accordance with applicable data protection laws.
8. Data Retention
We retain personal data only for the period necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Specific retention periods include:
– Account Data: Retained for the life of the account and up to 2 years thereafter
– Transaction Data: Retained for 7 years for tax and compliance purposes
– Communication Data: Retained for a period of 2 years
– Usage and Technical Data: Retained for up to 26 months
– Preference Data: Retained as long as marketing preferences are active or until you unsubscribe
9. Cookie Policy
We use cookies and similar tracking technologies to provide, personalize, and improve the user experience on lauren-pierce.com. Our cookies fall into the following categories:
– Essential Cookies: Necessary for core site functionality such as navigation, account login, and secure areas.
– Functional Cookies: Enable the website to remember your preferences and enhance personalization.
– Performance and Analytics Cookies: Gather statistical data on usage to improve performance and user experience.
– Marketing Cookies: Track visitor behavior to deliver tailored advertisements and measure ad effectiveness.
10. Cookie Management and Compliance
Upon your first visit, we present a cookie consent banner in compliance with GDPR and CCPA. You may manage your cookie preferences at any time through the cookie settings feature on our website or by adjusting your browser configurations. We honor Do Not Track and Global Privacy Control signals to the extent required by law.
For residents of California, you have the right to opt out of the sale of personal information and to request information about data we may have disclosed for business purposes.
11. Children’s Privacy
We do not knowingly collect or process personal information from children under the age of 13. If we become aware that we have inadvertently collected data from a child, we will take immediate steps to delete it. Parents or guardians who believe their child has provided personal information may contact us at [email protected].
12. Updates to this Policy
We reserve the right to modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or other factors. We will notify you through appropriate means whenever changes are material. Your continued use of lauren-pierce.com after modifications constitutes acceptance of those changes.
13. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, you may contact us at:
Email: [email protected]
Lauren Pierce is committed to full compliance with all applicable data protection laws, including the GDPR and CCPA. We encourage you to reach out with any privacy concerns, and we pledge to respond transparently and promptly.